Legal

Privacy Policy

Last updated: 28 July 2026

Introduction

This Privacy Policy explains how MuntligB1 collects, uses, and protects your personal data when you use our service to prepare for the Norwegian oral language exam (Norskprøve).

MuntligB1 is operated by BANI YOUNES, a sole proprietorship registered in Norway. We process your data in line with the EU General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act (Personopplysningsloven).

If you have any questions about this policy or how we handle your data, email us at privacy@muntligb1.com.

Who is responsible for your data

The data controller responsible for your personal data is:

Legal entityBANI YOUNES (sole proprietorship)
Organization number934 103 424
CountryNorway
Contactprivacy@muntligb1.com

What data we collect

We collect only the data needed to provide and improve the service:

Account data — Your email address, a hashed (encrypted) password, and your display name.
Usage data — Your progress per topic, streaks, weak topics, assessment results, and practice history.
Audio data — Voice recordings you make during speaking exercises. These are transient — sent to our transcription provider, converted to text, and never stored on our servers.
AI feedback data — Transcripts of your speaking practice, sent to our AI provider for evaluation and feedback.
Analytics data — Page views, clicks, session recordings, and device information, collected through analytics tools.
Cookies — Essential session cookies that keep you signed in, and non-essential analytics cookies (see the Cookies section below).
Practising without an account — When you practise without signing in, we store your answer (text or transcribed speech) without linking it to an account. We use it to give you feedback and to improve our practice exercises. These answers are deleted automatically after 30 days. You don't need to include personal details in your answers.

When you have an account, we record how you use the app — for example which topics you open, when you start speaking practice, and when you complete an exercise — so we can see where learners get stuck and improve the app. We only store the type of action and when it happened, linked to your account. You can object to this, and if you delete your account, this history is deleted with it.

Why we are allowed to process your data

Under GDPR Article 6, we rely on the following legal bases:

Contract — Processing necessary to deliver the service you sign up for — your account, progress tracking, and exam practice.
Legitimate interest — Improving the product, fixing problems, and keeping the service secure.
Consent — Non-essential analytics. An active cookie consent banner lets you accept or decline (see the Cookies section).

How we use your data

  • To deliver the service: your account, saved progress, and practice history.
  • To transcribe your speech and give you feedback on your spoken Norwegian.
  • To respond to support requests and communicate with you about your account.
  • To understand how the service is used so we can improve it.

Third parties who process your data

We use trusted providers to run the service. Each processes only the data needed for its specific purpose. All of these act as our data processors.

ProviderPurposeRegionRetentionNotes
SupabaseDatabase, authentication, file storageEU (eu-west-3, Ireland)Until account deletionGDPR-compliant region
DeepgramSpeech-to-text transcriptionEU (api.eu.deepgram.com)Not retained beyond transcriptionGDPR processor, SCCs in place
Anthropic (Claude API)AI feedback on speaking exercisesUS with SCCs30 days, no training on API dataPer Anthropic Privacy Policy
NetlifyHosting, serverless functionsUS with SCCsPer Netlify policyStandard hosting provider
StripePayment processing (one-time exam passes)US/EU with SCCsPer Stripe policy / as required by Norwegian accounting lawWe never store full card details
Microsoft Azure (Speech)Text-to-speech (spoken prompts/example answers)EU (Norway East), with SCCsNot retained beyond generating the audioProcesses text only
Google AnalyticsUsage analyticsUS with SCCsPer Google policyRequires consent (see Cookies section)
Microsoft ClaritySession replay analyticsUS with SCCsPer Microsoft policyRequires consent (see Cookies section)

International data transfers

We host your account data and audio transcription in the EU wherever possible — Supabase (database, authentication, storage) runs in eu-west-3 (Ireland), and Deepgram transcription uses its EU endpoint.

Some providers are based in the United States: Anthropic (AI feedback), Netlify (hosting), and our analytics tools. Transfers to these providers are covered by Standard Contractual Clauses (SCCs) — the safeguard approved by the European Commission for transferring personal data outside the EU/EEA.

How long we keep your data

We keep your data only as long as needed:

Account and usage data — Kept until you delete your account. When you delete your account, your personal data is permanently deleted from our systems. Purchase consent records are anonymised (the link to your identity is removed) rather than deleted, to meet our legal record-keeping obligations. A timestamped deletion record is kept for compliance purposes only.
Audio recordings — Not stored. Sent for transcription and discarded immediately afterward.
AI feedback transcripts — Retained by our AI provider (Anthropic) for up to 30 days, then deleted. Anthropic does not train its models on data sent through its API.
Analytics data — Retained according to each analytics provider's standard policy.
Practising without an account — These answers are deleted automatically after 30 days.

Your rights

Under GDPR, you have the following rights over your personal data:

Access — Request a copy of the data we hold about you.
Rectification — Correct data that is inaccurate or incomplete.
Erasure — Request full deletion of your account and data (the 'right to be forgotten').
Restriction — Ask us to limit how we process your data.
Portability — Receive your data in a portable, machine-readable format.
Objection — Object to processing based on legitimate interest.
Withdraw consent — Withdraw consent for analytics at any time.
Complaint — Lodge a complaint with Datatilsynet, the Norwegian Data Protection Authority (datatilsynet.no).

To exercise any of these rights, email us at privacy@muntligb1.com. You can delete your account yourself at any time — go to your account settings and choose “Delete account”. This permanently erases your account and all associated data and cannot be undone.

Cookies and analytics

We use essential cookies to keep you signed in and to make the service work. These are always active and cannot be turned off.

We also use analytics tools — Google Analytics and Microsoft Clarity — to understand how the service is used and to improve it. These set non-essential cookies and may record session activity.

You control whether analytics tools run. When you first visit the site, you’ll see a consent banner asking you to accept or decline analytics. You can change your choice at any time by clicking “Manage cookies” in the footer. Your preference is stored for 12 months, after which we’ll ask again.

Children

MuntligB1 is not directed at children. We do not knowingly collect data from anyone under 13. If you believe a child has provided us with personal data, email privacy@muntligb1.com and we will delete it.

How we protect your data

  • Passwords are stored hashed, never in plain text.
  • All data is transmitted over encrypted connections (HTTPS).
  • Your account data and transcription are stored in EU-region infrastructure wherever possible.

Changes to this policy

We may update this policy from time to time. If we make a material change, we will notify you by email or with an in-app notice. The “last updated” date below always reflects the current version.

Contact us

For any privacy questions or to exercise your rights, email privacy@muntligb1.com.

You also have the right to contact or lodge a complaint with the Norwegian Data Protection Authority: Datatilsynet, datatilsynet.no.

Terms of Service

Last updated: 14 June 2026

Operator: Bani Younes (enkeltpersonforetak), Org. no. 934 103 424, St. Halvards gate 22, 0192 Oslo, Norway. Email: support@muntligb1.com.

1. Service

MuntligB1 is an online study aid for the oral part of Norskprøve. It is a practice aid only — not affiliated with HK-dir or any official body, and no exam result is guaranteed.

2. Accounts

You're responsible for your login and account activity; personal, non-commercial use only; don't share or resell access.

3. Tiers

Some content is open; some requires a free account; premium content requires an exam pass (a one-time purchase). We won't remove access during a pass's active period.

4. Price & passes

MuntligB1 is sold as one-time exam passes: the B1 Pass is 499 kr and the Full Pass is 899 kr, each including Norwegian MVA where applicable. A pass is a single charge — there is no subscription and no automatic renewal. You are charged once, immediately, when you buy, and each pass gives 60 days of access counted from the moment of purchase. If the service becomes permanently unavailable during your 60-day access period, we will refund a proportional amount for any unused days. Payments are processed by Stripe; we never store your full card details.

5. Immediate access & withdrawal

Because this is a digital service used immediately, when you buy a pass you expressly consent to access starting right away and acknowledge that the 14-day right of withdrawal (angrerett) then falls away once access has started. See the Right of Withdrawal page.

6. Access & refunds

An exam pass does not renew and there is nothing to cancel — access ends automatically 60 days after purchase. No partial refunds except where required by law. Statutory consumer rights unaffected — including your right to complain about a defective digital service (reklamasjon) under the Digital Services Act (digitalytelsesloven).

7. Acceptable use

No breaking security, scraping/copying content, reselling access, or unlawful use. We may suspend accounts that do.

8. Intellectual property

All content belongs to Bani Younes or its licensors; personal non-transferable use only.

9. Liability

Provided "as is"; no guarantee of uninterrupted/error-free service or any exam outcome. Nothing limits mandatory consumer rights under Norwegian law — including your defect and complaint rights (reklamasjon) under the Digital Services Act (digitalytelsesloven). Otherwise liability is capped at what you paid in the prior 12 months.

10. Defects & complaints (reklamasjon)

MuntligB1 is a digital service covered by the Norwegian Digital Services Act (digitalytelsesloven). If the service is defective — for example, it does not work as described — you may complain (reklamere) and may be entitled to a remedy such as having the defect corrected or a price reduction. Unlike physical goods, there is no fixed two- or five-year complaint deadline; you must complain within a reasonable time after you discover the defect. These rights apply in addition to these terms and are not limited by them.

11. Changes

We may update these terms; material changes notified by email/in-app.

12. Law & complaints

These terms are governed by Norwegian law, including the Contracts Act (avtaleloven), the Marketing Control Act (markedsføringsloven), the E-commerce Act (ehandelsloven), the Right of Withdrawal Act (angrerettloven) and the Digital Services Act (digitalytelsesloven) where applicable. Contact support@muntligb1.com first. Unresolved complaints may be brought to Forbrukertilsynet or Forbrukerrådet, and a formal complaint may be lodged with Forbrukerklageutvalget. You may bring proceedings where you live in the EEA.

Right of Withdrawal (Angrerett)

Last updated: 14 June 2026

Seller: Bani Younes (enkeltpersonforetak), Org. no. 934 103 424, St. Halvards gate 22, 0192 Oslo, Norway. Email: support@muntligb1.com.

Your 14-day right

As a consumer buying a service online, Norwegian law (angrerettloven) normally gives you 14 days to withdraw, counting from when the agreement was made, without giving a reason.

Why it doesn't apply once access starts

MuntligB1 is a digital service used immediately. The law lets the 14-day right fall away if you have expressly consented to access starting right away and acknowledged you then lose the right of withdrawal. You give that consent when you buy a pass, so the right no longer applies once access has started.

You're protected anyway

A pass is a single one-time charge — it does not renew, and there are no further charges. Access ends automatically 60 days after purchase.

How to withdraw

Email support@muntligb1.com with a clear statement. Any clear message is enough; we confirm receipt by email. You may also use the standardized withdrawal form (angreskjema) available at regjeringen.no.

Refunds

Any refund due under law is processed without undue delay and within 14 days, to your original payment method.

Questions

support@muntligb1.com. You may also contact Forbrukertilsynet or Forbrukerrådet, or lodge a formal complaint with Forbrukerklageutvalget. As a digital service, MuntligB1 is also covered by digitalytelsesloven (see the Terms of Service for the full list of applicable laws).